WE ARE ALREADY PREPARED FOR YOUR RETURN, WITH THESE MEASURES WE WILL GET YOU ENJOYING A HOLIDAY WITHOUT WORRY.
ALL THE MEASURES HAVE BEEN APPLIED FOLLOWING THE RECOMMENDATIONS OF THE MINISTRY OF HEALTH AND MAY BE MODIFIED ACCORDING TO FUTURE NEEDS.
GENERAL MEASURES OF ALCOSSEBRE SEA EXPERIENCE
- All staff have been trained in preventative measures so that you do not have any worries during your holidays.
- Our staff has the necessary protective equipment at all times.
- We carry out a daily control of the health of workers who declare that they have not been in contact with any infected person in the last 15 days.
- We reduced capacity, including elevators.
- We have separated the hammocks from the pools, minimum 1. 5m (by family unit groups).
- We carry out analysis of the environment and surfaces of common use by a certified external company.
- We have indicated the risk areas with preventive advice signs.
- We provide with disinfectant gel points in different locations.
MEASURES AT THE RECEPTION
- Do the prechekin online to avoid waiting. Once you have made the reservation you can do the prechekin here
- We have indicated the safety distance.
- We have disinfectant gel on each counter.
- We deliver basic information on prevention and rules for the correct use of the facilities to all clients.
- We have reinforced the cleaning and disinfection of the counters.
MEASURES IN CLEANING SERVICES
- Our laundry ensures and certifies the treatment of clothes at more than 60º and with disinfectant products.
- We do not clean the room while the client is inside the room.
- We disinfect the hand gloves with hydroalcoholic gel after each room cleaning.
- We use disposable wipes at every customer exit cleaning.
- We reduce the number of rooms per waitress for a better execution of the cleaning and disinfection of your room.
- An approved external company certifies that the cleaning of rooms is carried out in accordance with the prevention measures established by the Ministry of Industry, Commerce and Tourism.
MEASURES IN WELLNESS
- Both the SPA and the Gym will remain closed due to their reduced dimensions and not being able to guarantee the desired separation between clients.
MEASURES IN MAINTENANCE SERVICES
- All personnel have the necessary individual protection and safety equipment.
- We carry out repairs in the rooms, as far as possible, without the presence of the client. If this is not possible, we maintain a safety distance of 1.5m at all times.
- We disinfect all areas where there has been intervention.
- We constantly renew the air in common areas and clean the filters daily.
We hereby make you aware of the Guide for action in tourist accommodations of the Comunitat Valenciana before the detection of clients with symptoms compatible with the COVID-19, the confirmation of case and the action regarding their contacts.