Types of reservation
- Reservation made with PVP RATE DAILY CLEANING.
- Reservation made with PVP RATE LONG STAY DISCCOUNT-X% WEEKLY CLEANING which are active in low season and include weekly cleaning in the price.
- Reservation made with WINTER IN THE SUN MIN 28 NIGHTS + CLEANING AND ELECTRICITY which are active in low season and do not include weekly cleaning or electricity in the price.
- It is important that the client is aware at all times under WHAT RATE TYPE his reservation has been made, to attend to what is described below.
What does the displayed price include:
- Daily cleaning pvp rate: Daily cleaning, change of sheets twice a week or every 4 days and change of towels every 2 days or daily if requested for a supplement.
- PVP RATE with discount between 10 and 50% with WEEKLY CLEANING: daily cleaning will carry a supplement of €15/day if the client requests it and if not requested, a weekly cleaning with change of sheets and towels will be included.
- WINTER IN THE SUN MIN 28 NIGHTS + CLEANING AND ELECTRICITY: only includes the stay, a weekly cleaning will be mandatory at a cost of €15 per cleaning plus electricity consumption.
- The price shown on our website always includes: local taxes, fees and VAT.
General Conditions of On-line reservations:
– All people staying at the hotel must present their ID at the time of check in. – Deposit: In the case of not having validated your card at the time of making your reservation, it will be necessary to provide the customer’s credit card number as a guarantee, making a pre-authorization of 250 euros at the time of entry. This will be returned within a maximum period of 4 days. -The client will have the accommodation at his disposal from 4:00 p.m. on the first day of rental (may be delayed until 5:00 p.m. on days with many entries) and must be vacated before 12:00 noon at the day of exit. -The accommodation is equipped with furniture and fixtures, and the client must return it in the same conditions in which it was delivered. The redistribution of furniture inside the apartment is not allowed. In case of damage during your stay, the client must pay the necessary amount for its reconditioning. -The rental price in long stay rates without discount includes: Daily cleaning, change of sheets twice a week or every 4 days and change of towels every two days. -Towels from the apartment cannot be used in the common areas or on the beach. Clients must use beach towels to use the sun loungers and Balinese beds. -Swimming pool for adults and children open all year round, with artificial grass and hammocks. -Clients must respect the hours of rest between 24:00 pm and 10:00 am. -Animals are not permitted. -When making the reservation, the client agrees with the general conditions of reservation and accepts the rules of the Aparthotel.
Account:
- Prior to your arrival you will receive an email explaining how to make the payment of the PRE-PAYMENT of your reservation and you will have a period of 5 days to make said payment, in case you do not make the payment WILL NOT BE CONFIRMED.
- In reservations with the rates DAILY CLEANING, the pre-payment will be the value of the first night.
- In reservations with rates DCTO LE -10%,-20% WEEKLY CLEANING delivery on account will be of the value of the first night.
- In reservations with the rates DCTO LE -50% and -40% WEEKLY CLEANING the delivery on account will be of the value of 50% of the total reservation.
- In reservations with the rates WINTER IN THE SUN MIN 28 NIGHTS + CLEANING AND ELECTRICITY, the pre-payment will be €200
Conditions for modifying your reservation:
- Any modification of your reservation must be made by mail to: reservas@alcossebresea.com
Cancellation policy according to rates:
- No cancellation fees until 15 days before arrival at the rates of DAILY CLEANING AND DCTO LE -10 and -20 X% WEEKLY CLEANING. with less than 14 days before arrival the first night will be charged.
- For stays of more than 21 days with the rate of -40% and -50%, 50% of the value of the reservation will be charged 30 days before arrival and will be the cancellation cost in case of canceling less than 30 days before arrival.
- No cancellation fees up to 45 days before arrival in the WINTER IN THE SUN rate MIN 28 NIGHTS + CLEANING AND ELECTRICITY. With less than 45 days delivery will be retained on account of €200
- Any cancellation request must be made through our email: reservas@alcossebresea.com
- Charge the total booking no show
Early departures:
- In case of early departure, the hotel will not refund the value of the nights not spent.
Reception and entrance to the apartment.
ALCOSSEBRE SEA EXPERIENCE, carrer el camps nº 3, 12579 ALCOSSEBRE
Check in: from 4:00 p.m. to 12:00 p.m., Check out from 9:00 a.m. to 12:00 a.m. Reception 24h00 in high season from 06/01 to 09/30.
All people staying at the hotel must present their ID or passport at the time of check-in.